Consumer Complaint Detail

FORD / EXPLORER / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004118862 Incident Date: Nov, 01 2004
Consumer's City: CUMMING Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU63K54U Date added to File: May, 23 2021
Date Complaint Received: Sep, 09 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jan, 01 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2004 ford explorer. the contact stated that the vehicle was not repaired after it had been serviced for a recall on the transmission. she placed the vehicle in reverse and five seconds later it jerked backwards. the contact experienced the same failure numerous times. the vehicle was returned to the dealer for inspection. the current mileage was 48,500 and failure mileage was 15,000.