Consumer Complaint Detail

INFINITI / FX35 / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004123585 Incident Date: Nov, 15 2004
Consumer's City: MCDONOUGH Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Nissan North America, Inc.
Model Name: FX35 Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JNRAS08U95X Date added to File: May, 23 2021
Date Complaint Received: Oct, 20 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 14 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I made the mistake of buying a 2005 infiniti fx35 believing i was getting a luxury brand. almost immediately, i started hearing this pig squealing noise from the brakes whenever i am backing up. i reported this to the dealer who told me to drive it around some more just for the brakes to "settle down". well, it never got better! after more complaints, i had someone at the dealership tell me that this noise "was normal" for infinitis! unbelievable! over the past 3 years, i have reported this noise at every service i have taken the car in for. infiniti (at their own expense) have replaced my pads and rotors once. i still have the noise. the dealer is now telling me that there is nothing else they can do for me as they have performed everything recommended by infiniti! my car still makes horrible noises every time i back up. to add to my woes, my brakes also make a horrible grinding noise going forward for about the first 5 minutes after getting into a cold car. guess what? the dealership is again telling me that i am on the latest brake pads recommended by infiniti so once again, there is nothing they can do for me! this is ridiculous! from talking to mechanics and reps at the dealership, it is obvious that i am not the only one having these problems and infiniti does not seem to care about us! with several reports of poor dealership dealings, i am convinced that the "infiniti experience" is no better than what you can expect from buying a nissan! needless to say, i will not be buying any more infinitis in the future and would not recommend them to anyone! *tr