| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004127220 | Incident Date: Oct, 23 2004 |
| Consumer's City: BROOKLYN | Consumer's State: NY |
| Vehicle Transmission Type: | Manufacturers Name: Toyota Motor Corporation |
| Model Name: SIENNA | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Structure:body:hatchback/liftgate:support device/strut |
| Vehicle Involved in a Fire: No | Persons Injured: 1 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Nov, 18 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The rear door of my 2004 sienna collapsed on me. the door was not touched and it just collapsed on me. i reported this event to my local toyota dealer. they said that i was out of warranty and had to pay out of pocket for the repairs. i then reported this failure to toyota usa who then referred me back to the local toyota dealer. the local dealer again informed me that i need to pay out of pocket for the repair. my vehicle was out of warranty by 1 month. the local dealer wanted approximately $200-$300 for the repair. through the support of the online sierra owner's club, i found out that the strut on the back right support was broken. i ordered 2 struts from an autoparts dealer and repaired it myself in about 2 minutes for about $50. i installed 2 struts because i don't trust the toyota strut at all. *tr |
