| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004252980 | Incident Date: Jan, 01 2004 |
| Consumer's City: VIRGINIA BEACH | Consumer's State: VA |
| Vehicle Transmission Type: MAN | Manufacturers Name: Ford Motor Company |
| Model Name: COUGAR | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Fuel system, gasoline:delivery:fuel pump |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Jan, 03 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 22 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The 99'-2002 mercury cougars have faulty fuel pumps. once they become ineffective the vehicle bucks violently and no longer is controllable. i am part of a car club called "new edge cougars" and every single member has had this happen to them, most of the time it occurs on busy highways and intersections. i myself almost was hit numerous times as my vehicle died in the middle of busy intersection. other members have had the cougar die while traveling highway speeds. there is no recall for this and the dealership refuses to fix the problem. once you get the fuel pump replaced, the dealership replace it with the same one and the same problem happens again in the not so distant future. this is a safety issue, as this is a recurring problem which the dealership refuses to fix but just replace the item with the exact same ineffective one. it is only a matter of time when a cougar owner will not be able to pull off to the side of the road or traffic will not it them when the vehicle goes from highway speed to a sudden stop. this will cause numerous injuries, large property damages and possible death. *la |
