Consumer Complaint Detail
DODGE / GRAND CARAVAN / 1997
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004253071 | Incident Date: Jan, 02 2004 |
| Consumer's City: WALES | Consumer's State: ME |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CARAVAN | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine:gasoline:belts and associated pulleys |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1B4GP54L1VB | Date added to File: May, 25 2021 |
| Date Complaint Received: Jan, 04 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 15 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Serpentine belt comes off when vehicle has gone through water, snow or slush causing loss of steering control, electrical power, engine cooling; all of which may be cause of other problems if vehicle is not immediately stopped and taken somewhere for the belt to be re-installed. manufacturer has identified problem and a solution (tsb#070299, nhtsa#606159), which is engineering related, yet does not release this as a recall. it was serviced 8/12/03 (blouin) to replace the original belt, has had problem since that replacement yet manufacturer does not acknowledge responsibility to correct their enginerring error at their cost (lee). repair should be a recall condition to repair a situation that can cause fatalities if it occurred under highway conditions.*ak |