Consumer Complaint Detail

CHEVROLET / CHEVROLET TRUCK / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004253105 Incident Date: Jan, 03 2004
Consumer's City: NIPOMO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: CHEVROLET TRUCK Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:transfer case (4-wheel drive)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GCEK19T11E Date added to File: May, 25 2021
Date Complaint Received: Jan, 04 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 2002 chevrolet silverado z71 4x4 p/u with a 5.3 liter engine, at. the transmission/transfer case makes a loud clunk when shifting into reverse. also the truck makes a clunk when shifting from 1st to 2nd gear and the same clunk when downshifting. i've taken it twice to the dealership and they said yes, the transfer case seems sloppy but is within "acceptable limits." the second time, they greased the driveshaft splines as a result of a service bulletin but the problem still exists. i'm frustrated and tired of the clunking noises and frustrated that chevy will not fix the problem. numerous other truck owners have posted the same problems on various web sites and are frustrated also. my truck only has 15,000 miles on it and i'm concerned that the problem is progressing and will get out of warrenty then get so bad, i have to pay for it. what can i do? *ak