Consumer Complaint Detail

DODGE / DODGE TRUCK / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004253292 Incident Date: Jan, 04 2004
Consumer's City: ALBERTVILLE Consumer's State: AL
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DODGE TRUCK Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline:belts and associated pulleys
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4GP54R7VB Date added to File: May, 25 2021
Date Complaint Received: Jan, 06 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1997 dodge grand caravan, 3.3l engine. serpentine drive belt consistently slips off or shreds while driving on wet roads causing loss of power steering and eventually all power to operate the vehicle. only a small amount of water, 2" deep puddles, can cause this. it is very dangerous. so far, belt has come off and/or shredded 7 times from 8/02 - 1/04. never had a problem before. we have replaced the tensioner pulley 3 times after it had either broken or suddenly became misaligned. no one can explain why this is happening. there have been numerous complaints of this problem. please do something before a serious injury or death occurs. thank you.*ak