| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004253590 | Incident Date: Jan, 01 2004 |
| Consumer's City: OAK HILL | Consumer's State: VA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: NEON | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1B3ES42C4WD | Date added to File: May, 25 2021 |
| Date Complaint Received: Jan, 09 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 20 1998 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Brought car in for repair of severe oil leak at engine rear. dodge dealer advises that it was a leaking head gasket (blown head gasket) on 1998 neon with approximately 46,463 miles on the odometer. could not reach chrysler customer service at 1-800-922-1997 (stays busy); dealer refused to warrant work even though cause of problem was apparently a design/latent defect in the aluminum head. vehicle purchased new 5/21/98. internet reveals numerous other people have had similar problems. fortunately, the car didn't break down and cause injuries, fataliites or property damage. a manufacturer and dealers should stand by their products. it cost me $636.94 to "repair" something that the dealer would not warrant because of apparent design/latent defect (damage allegedly required purchase and installation of new cylinder head to properly repair (at my expense) and i told them "no way"; its their problem, not mine).*ak |
