Consumer Complaint Detail

PARNELLI JONES / LT24575R16 / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004254191 Incident Date: Jan, 08 2004
Consumer's City: WILDOMAR Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Goodyear Tire & Rubber Company
Model Name: LT24575R16 Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires:sidewall
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 08 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving to work on the freeway i noticed my 03 f250 crew cab 4x4 started to pull to the left. i realized i was getting a flat. i noticed my rim was damaged(cracked) allowing air to escape from the bead area. the tire was not deflated when i pulled over but in a short time it went completely flat. i was told the wheel was defective. it was replaced and the original tire that was on the damaged wheel was mounted on the new rim. they put the wheel/tire in the bed of the truck . the next morning at apprx 10:00 am(apprx 68 degrees out) the tire exploded. was blown out toward the middle of the sidewall and ripped back toward the tread. the cords and rubber where pushed from the inside out. the tire was thoroughly inspected by more that one professional prior to it being installed on the new rim and they all agreed there was no damage. i did not strike anything and the air pressure was apprx 45 psi. the max air pressure on the tire is 65psi. i took it back to the shop. they dismounted the tire from the new rim and had it inspected by parnelli jones reps. the reps claim i struck something even though there was no evidence to show that(scratches,cuts,bruising etc ). i also know that they are being less than truthful do to the fact i know i didn't hit anything! these tires are 38x15.50-17 are 10 ply and e rated. i asked for an explanation as to how it could blowup while sitting in the back of my truck not under a load. they had no explanation for me other than u must have hit something at one time or another. ivy never hit anything and ive never off roaded the truck. the inside of that damaged tire also showed signs of the inside rubber splitting from the seems. one of the other tires that is mounted on the truck is cracking on the outside sidewall apprx one half inch above the bead. it runs all the way around the tire and is apprx an 1/8" deep. all my other ties appear to be fine. the tires have been on the truck for 6 months. they have 10k miles on them. *cb