Consumer Complaint Detail

FORD / EXPLORER SPORT TRAC / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004255412 Incident Date: Jan, 06 2004
Consumer's City: VERADALE Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER SPORT TRAC Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMCU24E5VU Date added to File: May, 25 2021
Date Complaint Received: Jan, 15 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 24 1997
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 1997 ford explorer sport and it is down for the second time with a timing chain problem. the first was when i bought the used vehicle in 1999 from a car lot in lynnwood, wa it had 49,000 miles on it and it need the timing chain assembly replaced. now 4 years later it is sitting at a shop needing a second timing chain assembly replaced. it seems very odd that this would occur twice with a vehicle in its life time. the vehicle originated from canada in 1996, so i am not sure if it had the correct mileage when i purchased this vehicle. the bill is minimum $4500.00 and the vehicle is only worth like $6000.00 in working order. very disappointed in ford products, they are not built to last. *cb