Consumer Complaint Detail

FORD / ZX2 (ESCORT) / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004255487 Incident Date: Jan, 15 2004
Consumer's City: PALMYRA Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: ZX2 (ESCORT) Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Visibility:rearview mirrors/devices
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3FAKP1134XR Date added to File: May, 25 2021
Date Complaint Received: Jan, 15 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 1999 ford escort zx2 has a very bad vibration problem. the vibration is felt through the steering wheel, through the floor and the brake pedal. the vibration is so bad that when stuck in traffic and stopped at lights my hands and feet sometimes go numb. i took the car to the dealer and was told this was "normal" for escorts. i contacted ford, who stated that their engineers say this is a "normal" condition. i feel that this is not just a performance/comfort issue but a safety issue because if you can't feel the brake pedal or hold on to the steering wheel properly due to numbness cased by the vibration, it could result in an accident. also, sometimes the vibration is so bad that you can not see properly with the rear view mirrors, which is another safety concern. according to web sites where people log their complaints, other people have the same problem with vibrations and have received the same response from ford. *cb