| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004255494 | Incident Date: Jan, 05 2004 |
| Consumer's City: SOUTH BEND | Consumer's State: IN |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: ESCALADE | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Seats:front assembly:seat heater/cooler |
| Vehicle Involved in a Fire: Yes | Persons Injured: 0 |
| Vehicle's VIN#: 1GYEK63R9YR | Date added to File: May, 25 2021 |
| Date Complaint Received: Jan, 15 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 19 2004 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: While driving my cadillac escalade (yr. 2000) to a business meeting the heated driver seat was on and burned through the leather and burned me as well. i had to do an emergency pull off on the shoulder of the road in order to avoid getting burned severely. i almost wrecked my vehicle into oncoming traffic because the heat was so intense that i had to lift by bottom off the seat while driving approximately 35-45 miles per hour. i took my vehicle directly to the dealership to have it looked at and they stated that they have never seen a heated seat get that hot before on any vehicle type. the service department explained that the cause was a short in the heater but a short is supposed to automatically turn of the heater. they estimated the heater got up to 140-150 degrees in order for it to burn the leather seat. i contacted cadillac to see if there was a recall on the seat and they stated they had no recalls on 2000 cadillac escalades for the heated seats. i simply requested for them to cover the cost of replacing the seat but they stated that my warranty and contract did not cover that type of malfunction. now i am afraid for any of all the other heated seats (passenger and back seats) to be turned on. *cb |
