| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004255705 | Incident Date: Jan, 17 2004 |
| Consumer's City: COLUMBUS | Consumer's State: OH |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: NEON | Model Year: 1996 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1B3ES42C4TD | Date added to File: May, 25 2021 |
| Date Complaint Received: Jan, 18 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 27 1999 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I purchased a 1996 dodge neon from bobb chevrolet on 12/28/99. the sales folks were tim and wendy ryan. i paid $6343.85 for the car. the serial number of the car is [xxx] when i purchased the car i asked tim ryan 2 questions: (1) would he have the head gasket checked and (2) why was the transmission slipping. byers fixed the head gasket and he said that slipping transmission was a chrysler thing. the head gasket was leaking all through the spring and summer of 2000. so on 9/8/2000, the head gasket was replaced at byers. it was byers invoice [xxx]. at this time, i asked if the head was resurfaced and checked for cracks along if the head bolts were replaced. i was told that if byers did this and was told no. i took away from this that this work would be too expensive and that was why is wasnt done. i was told yesterday, 1/14/04 that i had a possible head gasket leak again. so i went back to byers for help. treat said today that chrysler wont cover this work under warranty. questions: 1.why did the head gasket leak after 37,000 miles? 2.if the head was resurfaced and checked for cracks and head bolts replaced as i asked for in 2000, would i will have the problems in 2004. 3. how many other dodge neons have bad head gaskets and have to be replaced 3 times in 44000 miles. 4. when the work was done on the head gasket in 1/2000 and 9/2000, what work was done exactly? were the heads taken out and check by defects. i need to know since i now think that the head gasket problem is causing problems with the cooling system, ie the anti-freeze is leaking. *cb *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) |
