Consumer Complaint Detail

FORD / ESCORT / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004255711 Incident Date: Jan, 14 2004
Consumer's City: WEST CHESTER Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: ESCORT Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Suspension:rear:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3FALP15PXVR Date added to File: May, 25 2021
Date Complaint Received: Jan, 18 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 28 1997
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Took car (1997 ford escort) to shop for routine state inspection and was informed that the right rear coil spring was broken and would need to be replaced to pass inspection. i was very surprised since the car only has 30,000 miles on it and has been driven very conservatively. mechanic stated that premature failure of rear suspension coil springs was a common problem with ford escorts. request government intervention to make ford co. reimburse consumer expense caused by faulty coil springs. *cb