Consumer Complaint Detail

MERCEDES BENZ / M CLASS / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 004255746 Incident Date: Jan, 15 2004
Consumer's City: BOCA RATON Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: M CLASS Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:hoses, lines/piping, and fittings
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 4JGAB54E8XA Date added to File: May, 25 2021
Date Complaint Received: Jan, 19 2004 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jul, 04 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Car caught on fire while driving in normal city traffic. smoke began coming out of the right side of the hood. pulled over immediately and got out of the vehicle noticing flames coming from underneath the front of the car. by the time the firefighters put out the blaze the front part of the car was destroyed. the case was investigated by palm beach county fire rescue. the vehicle was meticulously maintained by owner. has been serviced regularly following the schedule recommended by manufacturer and used fuel, lubricants etc. recommended by mercedes benz. owner bought the car new in 1999 and always took for services, safety recalls and repairs to authorized mercedes benz dealer. at the time of the fire, the car had arround 55,000 miles. note: this complain was repoted via phone also. case was investicated by palm beach county fire rescue.*ak