Consumer Complaint Detail

GMC / SUBURBAN / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004255845 Incident Date: Jan, 16 2004
Consumer's City: GERMANTOWN Consumer's State: TN
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SUBURBAN Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Electrical system:alternator/generator/regulator
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3GKEC16R3VG Date added to File: May, 25 2021
Date Complaint Received: Jan, 20 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 30 1996
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1997 gmc suburban- multiple engine & transmission failures. at 60,000 miles, vehicle began to shift hard. returned to shop for diagnosis and repairs several times for work. finally, while driving the vehicle in city traffic, the transmission failed compeletly. required valve cover and transmission rebuild @ cost of $2,000. on december 27 '03, had to replace the radiator. on jan 17 '04, discovered that there was no antifreeze in new radiator. returned to mechanic who replaced the radiator. said the intake manifold needed to be replaced. cost: ~$600. took to another mechanic for second opinion. same diagnosis. both state that gm is aware of both problems, however, they will not cover the costs of repairs or replacement. additionally- replaced alternator two times; replaced water pump two times; replaced the master cylinder in fall 2003. *ak