Consumer Complaint Detail

LEXUS / ES 330 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004255871 Incident Date: Jan, 05 2004
Consumer's City: NAPLES Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: ES 330 Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Air bags:frontal
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTHBA30G945 Date added to File: May, 25 2021
Date Complaint Received: Jan, 20 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 15 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a lexus 330 model year 2004 4 door sedan. the car has an indicator on the dashboard advising whether or not the passenger seat airbag is turned "on" or "off". this dial indicates the airbag is always turned "off" if a person weighing less then 85 pounds is in the front passenger seat. when an 85 pound female is in the front seat the air bag warning light indicates the air bag is turned "off". if the passenger places a 10 pound bag of potatoes in her lap, the airbag indidator shows that the airbag is turned "on". i purchased a car with 2 front seat air bags. however, this in not what i have received. there is no manual switch to turn the air bag "on" or "off". the dealer and lexus corporation refuse to correct this so that my 85 pound wife is protected by an air bag. does this comply with your regulations? very truly yours, jules i. kurz. *ak