Consumer Complaint Detail

FORD / ESCORT / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004255877 Incident Date: Jan, 14 2004
Consumer's City: MENOMONIE Consumer's State: WI
Vehicle Transmission Type: MAN Manufacturers Name: Ford Motor Company
Model Name: ESCORT Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Seat belts:front:retractor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3FASP11J6TR Date added to File: May, 25 2021
Date Complaint Received: Jan, 20 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 09 2003
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My son owns a 1996 ford escort which has a motorized shoulder harness assembly. the shoulder harness jammed and he could no longer use that part, although the seat belt worked. i took it to the local ford dealership. they said parts & labor to replace the track & motor were over $500! this is probably half of what the car is worth. he was then stopped for a seat belt violation and told by the wisconsin state trooper it had to be fixed. after several calls to salvage yards i was fortunate enough to find a used one at at reasonable price. however i was surprised to find out this is a very common problem, and most of the salvage yards didn't have them because of the demand. i don't think such an important safety item should cost so much to replace, especially when they are apparently a poor design and commonly need fixing.*ak