Consumer Complaint Detail

DODGE / RAM 2500 / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004256074 Incident Date: Jan, 19 2004
Consumer's City: WILTON Consumer's State: CA
Vehicle Transmission Type: MAN Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Power train:manual transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jan, 22 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 17 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: It apparently a known fact that the tension bolt in my 1999 dodge 2500 standard transmission has a habit of backing out and damaging the entire transmission. this has occurred in my vehicle and i understand that there is a technical bulletin out on this due to its a common problem. this is clearly identified by dodge customer complaints and also by the dealership doing the repairs. why is this not a recall issue. my truck has been used 95% on freeway. it has 119,000 miles on it. being a diesel with what was considered the toughest transmission built, it should be good for at least twice this mileage if serviced properly which i have done. the oils were all changed less than 30,000 miles back and there was no indication of anything going wrong. this repair will cost me approximately $3,300.00 and fortunately did not damage too much or it could easily exceed this amount. i paid 37,000.00 for this truck and it should perform better than this or be backed by dodge within reason. *la