Consumer Complaint Detail

CHEVROLET / SUBURBAN / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004256100 Incident Date: Jan, 16 2004
Consumer's City: LEONARDTOWN Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SUBURBAN Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:fuel pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3GNEC16T6YG Date added to File: May, 25 2021
Date Complaint Received: Jan, 22 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2000 chevrolet suburban traveling at 45 mph the engine stopped, message center said "low oil pressure" and another (forgotten) message. i shifted to neutral, cranked the engine but it wouldn't start. i coasted off the highway and stopped. i telephoned the dealer who said it was probably the fuel pump. the vehicle was towed to the dealer, the fuel pump, the fuses and the fuel filler rubber connector hose were replaced. the removed failed pump module had shorted wiring just under the mounting plate. the gray wire had almost one inch of its insulation at the top melted off the wire and left dangling. this bare wire apparently chafed one of the two purple wires about 1/2 inch from its top and the resultant contact caused a short and blew the fuse. i have enlarged photos of the damaged wiring in place. the dealer was exceptionally helpful and efficient in repairing the failure. i am concerned about the high number of failures of the pump in the suburbans and the unexpected engine failure in a critical situation can cause an accident and possible injury. *la