Consumer Complaint Detail

SATURN / SL / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004256203 Incident Date: Jan, 23 2004
Consumer's City: BLACKSBURG Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SL Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline:belts and associated pulleys
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jan, 24 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 18 2000
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving at app. 45 mph on a city road there was a loud clunking sound in the engine followed by a continuous rattle. i pulled off the road and turned off the vehicle. the serpentine belt had come off the pulley by 3/4 inch. i proceeded to get the belt so that it would not work itself off. i promptly went to the local exxon and pulled off the belt and put the car on a lift. after inspection it was noted that the alternator bracket..an extension of the engine block, had broken off cleanly. after consulting with the mechanics there, and 2 other ase certified mechanics, it was determined that the cause was a defect in the casting of the engine block. i contacted the local saturn dealership who was of no help. i will be having the braking tig welded back on monday, then driving to the dealership with pictures and documentation asking for reimbursement of the cost. *la