Consumer Complaint Detail

MAZDA / MAZDA6 / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004256208 Incident Date: Jan, 09 2004
Consumer's City: AKRON Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Mazda Motor Corp.
Model Name: MAZDA6 Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:leaf spring assembly:u-bolt, leaf spring to axle
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1YVFP80D035 Date added to File: May, 25 2021
Date Complaint Received: Jan, 24 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 02 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased my mazda 6s in february of 2003. i have loved this car since the day i first saw it. in december of 2003, i began hearing grinding/moaning sounds from the front suspension area when making slow turns into a parking space. this happened approximately 3-4 weekly. i took my 6s in for it's regular service in december (oil change and tire rotation), and advised my dealership of the noise i was hearing. i was told that my one front tire was 2 lbs low, and that is what caused the noise. the vehicle only had 12000 miles at this time, and i knew the service tech was sugar coating the problem. on january 9, 2004, i was leaving work to go home when i had some serious problems with my vehicle on the way home. as i was getting on the expressway, i experienced severe vibration in the steering wheel and also under the driver seat, along with the vehicle would not accelerate over 3,000 rpm no matter how hard i pressed the accelerator. i was terrified to drive this vehicle home in this condition, but i had no choice at this time. by the way the vehicle was acting, i thought i either had a flat tire or there was a problem with my engine. i took my vehicle the next day to the dealer, which it took them 4 days to confirm the problem. the concluded that my front axle was faulty, and needed to be replaced. it took 10 days to get my vehicle back, and so far the issue has been resolved. i just wish the dealer would have taken me more seriously back in december and maybe this problem could have been avoided. *la