Consumer Complaint Detail

AIRBAG / SWITCH / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004256211 Incident Date: Jan, 18 2004
Consumer's City: BROOKLYN Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: AIRBAG SYSTEMS, INC.
Model Name: SWITCH Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Equipment:electrical:anti-theft devices
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KNDJC733135 Date added to File: May, 25 2021
Date Complaint Received: Jan, 24 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 13 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a 2003 ex kia sorento in june 2003. on july 13,2003 the air bag light system came on. the vehicle was taken to barron kia. they stated they replaced the air bag module. it took five days to repair. on november 11, 2003 the air bag light went back on. the vehicle was taken to barron kia on the 14th. it was at the dealership for another six days. they stated it was the lojack alarm system that was causing the problem. it was fixed. on november 29,2003 the airbag light began to flicker on and off. the vehicle was taken back to barron kia on december 3, 2003, in order for a lojack technician to remove the alarm and for barron kia to fix and run test on the airbag. the car was there 11 days and supposedly checked for all airbag possible problems. all test came back normal. on january 19, 2004 the airbag light went back on. the car was once again taken to barron kia on that day. at this point, the alarm is disconnect and the air bag continues to illuminate and indicating that there may be a malfunction with the safety system with the car. the vehicle is still at barron kia (has been their 7 days now) and is awaiting the installation of another airbag module. i have been in contacted with the kia hotline several times as well as lojack customer service. neither company wants to take responsibility or accountability. it is distressing to me that such companies would jeopardizes the lives of their customers. i am also disturbed that a new car would be sold and returned to me several times with a defective safety system. *la