Consumer Complaint Detail
VOLKSWAGEN / NEW BEETLE / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004256298 | Incident Date: Jan, 25 2004 |
| Consumer's City: MARYVILLE | Consumer's State: TN |
| Vehicle Transmission Type: MAN | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: NEW BEETLE | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Latches/locks/linkages:doors:latch |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 3VWBB21C42M | Date added to File: May, 25 2021 |
| Date Complaint Received: Jan, 25 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 28 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Door locks have never worked properly. the car has been at the dealer for repairs for lock problems at least 8 times. this is a safety issue. often the doors will not lock with the interior power door lock. they have given several different diagnosis, we have been told they can't reproduce the problem, and now they are stating that the car is designed to operate so that the doors cannot be locked from the inside until the car is started if the trunk was opened with the power trunk release on the key. they tell me i have to open the driver's door, use the trunk release button on the door and then the locks will work properly. i cannot use the remote trunk opener and i have to open the driver's door first!!!! this problem did not start until we had owned the car for 14 months. there have been multiple other problems as well. *la |