Consumer Complaint Detail

GRACO / OTHER / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004256364 Incident Date: Jan, 23 2004
Consumer's City: ELK GROVE Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Graco Children's Products, Inc.
Model Name: OTHER Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Seat belts
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1C4GP64LXYB Date added to File: May, 25 2021
Date Complaint Received: Jan, 26 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Recently my daughter moved from a car seat to a booster seat. on the way home she fell asleep. when i turned the corner, she moved around like a crash test dummy. when i came to a stop, she fell forward. i am very concerned, so i began checking with friends and relatives who have children my daughters age. someone told me about the emergency lock feature of the seat belt. by pulling the seat belt all the way out and then slowly allowing it to retract, the seatbelt will lock in place keeping a child in a booster seat more secure. i checked my chrysler town and country van, no locking feature. i checked my chevy tahoe, seatbelt locked in place. i check my company ford econoline van, it also locked. i contacted chrysler to find out if there was something i could do. i took the van to the dealership. i was told that the seatbelt is the way it is and that in an accident the seatbelt would lock. that is great if she is awake and sitting straight. what if she is asleep has fallen over while making a turn and is then involved in an accident. the seatbelt at that point, would more than likely do more harm that good. i am very upset with chryslers marketing of there minivans to consumers and the response i received from them. i would like to get something done about this before some child is injured or killed. as i told chrysler, i don't have a problem paying to fix this, just fix it. have there been any other complaints? *jb