Consumer Complaint Detail

HONDA / CIVIC / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004256549 Incident Date: Jan, 11 2004
Consumer's City: WOODSTOCK Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: CIVIC Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2HGEJ8641WH Date added to File: May, 25 2021
Date Complaint Received: Jan, 28 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 07 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1998 honda civic ex w/ 55,000 miles. vehicle began shifting harshly @ 53k. brought to dealership, reported dtc p0730. dealer recommended replacing automatic transmission for over $4000. found tsb 00-012 which recommended flushing transmission & replacing linear solenoid. followed tsb recommendation. helped for 2 days but problem returned. tsb 00-012 suggested honda might offer goodwill consideration for cars out of warranty. i asked dealer to split the cost with me which i have heard has worked for some other people with this same problem. they referred me to centralized honda cust srv which denied my request. meanwhile i have found the following information on several transmission rebuilder sites regarding my transmission model (b4ra): "common complaints in the a4ra, b4ra, and m4ra transmissions are harsh upshifts, downshifts and forward engagements, while reverse engagement is fine. these problems can be caused by a broken cpc (clutch pressure control) valve spring. the spring is located in the secondary valve body, and not available from honda. sonnax has developed a replacement spring 88894 that has a wire diameter larger than the oem design. this significantly reduces the stress on the spring, preventing future breakage." to me, this suggests that this model of honda transmissions contains a faulty part, resulting in much higher than normal transmission failures. i believe that honda should stand behind their products & extend the warranty for the automatic transmissions affected by this problem & not just provide random goodwill assistance to a select few who complain the loudest. honda's denial that this is even a problem (even though there is a tsb identifying a huge group of potentially affected cars & transmission rebuilders have seen the problem so often that another company has actually seen fit to create a better replacement part) has turned me from a virtual honda evangelist to a very dissatisfied customer who would be hard-pressed to purchase another honda.*ak