Consumer Complaint Detail

CHRYSLER / CONCORDE / 1994

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004257769 Incident Date: Jan, 29 2004
Consumer's City: SARANAC LAKE Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CONCORDE Model Year: 1994
Vehicle Involved in a Crash: No Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C3HL56F2RH Date added to File: May, 25 2021
Date Complaint Received: Jan, 29 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 04 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The tie-rods in my 1994 chrysler concorde have failed repeatedly since i purchased this vehicle, causing excessive vibrations as well as depleted steering ability. additionally my steering wheel is approx. 45 degrees offset from center. my dealer replaced my tie-rods at approx. 150,000 miles under warranty purchased with my vehicle. my vehicle is at 173,680 miles now and the tie-rods are once again in need of replacement. i am concerned these parts are deffective due to excessive force put on them because of a severe vibration in the steering column. it has been less than six months since the tie rods were last replaced, and even after they were replaced the last time my dealership was unable to return the steering wheel to the center position for forward travel.