Consumer Complaint Detail

INFINITI / I30 / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004257788 Incident Date: Jan, 24 2004
Consumer's City: ELKMONT Consumer's State: AL
Vehicle Transmission Type: AUTO Manufacturers Name: Nissan North America, Inc.
Model Name: I30 Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jan, 29 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 11 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Service engine soon (light) came on. dealer ran diagnostic and said "the engine computer software needs to be upgraded". this is a cost to me for $112. why should consumer have to pay for a software upgrade. this is a manufacturer defect. the manufacturer should have to incur the cost of repair. nothing is broken and nothing needs to be fixed. the software will get rid of the engine light and will allow the car owner to see any potential problems (i.e. what if the software is not upgraded and the engine light remains on. with the engine light on the driver will not be able to discern any problems that might happen, such as a leaky gas line which would be very serious). infiniti consumer affairs said there is no technical bulletin and no recall issued on this defect.