Consumer Complaint Detail

SUBARU / IMPREZA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004257811 Incident Date: Jan, 29 2004
Consumer's City: WALTHAM Consumer's State: MA
Vehicle Transmission Type: MAN Manufacturers Name: Subaru of America, Inc.
Model Name: IMPREZA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Fuel system, other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: ABCDEFGH6JK Date added to File: May, 25 2021
Date Complaint Received: Jan, 29 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 17 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2002 subaru impreza wrx has a raw fuel/gasoline smell in the cabin when the vents are on outside air. it is most noticable at startup, or when the car is stationary, but running. i've had the problem since my first winter in the automobile (winter '01-'02) and i have been consistantly reassured (by 2 dealers) that it's "completely normal" to have the fuel smell, and to keep my vents on recirculate until the car is warm. i believe there is a tsb issued by soa, however i am out of warranty, and many dealers will not acknowledge the tsb. the fuel smell is strong enough to cause a headache, and certainly smells strong enough to be hazardous in the bay of an internal combustion engine. the smell also seems dangerously close to the turbo/exhaust manifold side of the engine bay, which is obviously very hot.