Consumer Complaint Detail

TOYOTA / MATRIX / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004257853 Incident Date: Jan, 30 2004
Consumer's City: TUCSON Consumer's State: AZ
Vehicle Transmission Type: MAN Manufacturers Name: Toyota Motor Corporation
Model Name: MATRIX Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:manual transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2T1KY38E24C Date added to File: May, 25 2021
Date Complaint Received: Jan, 30 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 07 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Clutch failure at 5100 miles; --- complete-- replaced by dealer at 8600 miles---- clutch failure. dealer refuses to deal with warranty. tells me that it is my fault, " i don't know how to drive a manual transmission". indicates that my wife and i are "riding" the clutch and perhaps "racing" mentioned vehicle. after a combined driving experience of nearly 3/4 of century on driving manual transmissions with zero problems, i seriously doubt that the cause of my clutch failures are my driving abilities or habits. dealer service mentions that there is no evidence of history of complaints against this particular vehicle. instead wishes to pass the "blame" and cause onto the customer. *jb