Consumer Complaint Detail

SUZUKI / GRAND VITARA / 1999

Recalls
2 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004258130 Incident Date: Jan, 28 2004
Consumer's City: Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Suzuki Motor USA, LLC
Model Name: GRAND VITARA Model Year: 1999
Vehicle Involved in a Crash: Yes Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 2
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Feb, 02 2004 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Aug, 20 1999
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1999 suzuki grand vartara air bags failed to deploy after vehicle hitting a @36'' tree. the vehicle was traveling on a secondary road, posted speed 45mph, due to icey,and snowey conditions , driver traveled at @ 30 mph. cresting a hill the vehicle hit a snow covered ice patch., on the down hill side the vehicle moved right the left before my daughter ( the driver) could react the vehicle veered into the tree. my daughter hit her head and face on the steering wheel and my wife hit something that could not be readaly identified and recieved a gash in the middle of her forehead , a concusion, and her leg was jammed unde the dashboard. the leg was not broken but she does need to wear a keg immobilizer for a few days. most of the damage was to the left front of the vehicle and towards the center. with the size of the tree and the amount of left front damage one would expect to have the drivers side airbag deploy at the very least. while none of these injuries are life threatning, i have great concern , because our family has 3 1999 grand vartars i drive one , my wife drives one and her sister drives one. this may all change very soon., depending on what we do or do not find out about this situation. i see on you site there have been several reports of grand vartar owners reporting airbag problems. how many will it take before someonre thakes this problem serious.*ak