Consumer Complaint Detail

LINCOLN / NAVIGATOR / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004258152 Incident Date: Jan, 08 2004
Consumer's City: PENNINGTON Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: NAVIGATOR Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Fuel system, other:delivery
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5LMEU27A51L Date added to File: May, 25 2021
Date Complaint Received: Feb, 02 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 28 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Accelerator pedal becomes hard to depress whenever temperature is below fifteen degrees f for an extended period. once depressed, idle does not return. engine rpm stays elevated, dropping only when gears change, then building back up to "stiuck" rpm. when placed in neutral, engine revolutions increase to almost 5000 rpm; placing vehicle in drive causes rpm to drop to approximately 2200, which is consistent with 70 mph in drive. vehicle cannot be stopped unless gearshift is placed in neutral or ignition turned off. it would appear that conditon relieves after about twenty minutes of driving, consistent with some internal component warming sufficiently to relieve a cold-originated contraction apparently causing binding. condition returns randomly at somewhat higher temperatures at speed, almost as though responding to wind chill cold. dealer obeserved conditon in two-day obervation, did not cure probelm, yet released vehicle in unsafe condition. no followup following week; reported to lincoln customer care, but complaint ignored; no action taken. "we'll investigate" three weeks now.*ak