Consumer Complaint Detail

VOLKSWAGEN / NEW BEETLE / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004258164 Incident Date: Feb, 01 2004
Consumer's City: CHISHOLM Consumer's State: MN
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: NEW BEETLE Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:diesel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWCF21C9YM Date added to File: May, 25 2021
Date Complaint Received: Feb, 02 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 19 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have had to pay to have the engine on my vw decarbonized at 40,000 miles after a lengthy tow, and now it had to be towed again and needs to be decarbonized again at only 60,000 miles. i was told by a service technician about 1 year ago that vw had issued a notice to dealers to pay for decarbonizing the engines up to 80,000 miles. the service manager denies this notice was ever issued. this type of costly and potentially hazardous problem, ( my wife was stranded on the shoulder of a busy freeway in subzero temperatures) needs to be corrected. *ak