Consumer Complaint Detail
FORD / CROWN VICTORIA / 1996
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004258495 | Incident Date: Jan, 24 2004 |
| Consumer's City: PENSACOLA | Consumer's State: FL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: CROWN VICTORIA | Model Year: 1996 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2FALP74W8TX | Date added to File: May, 25 2021 |
| Date Complaint Received: Feb, 06 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 24 1996 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Intake manifold cracked. contacted ford customer service. advised no recall at this time. advised to retain receipt if recall issued, ford would refund expense. was advised that if i did not have repair made at ford dealership there was no other way for their engineers to document and investigate the problem. also aware the escambia county, fl sheriff's dept. has to replace this same part on a regular basis. after reviewing the numerous complaints i find that a recall has been issued for police and taxi vehicles but not passenger vehicles. the cost of this part with a discount was $501. the replacement manifold has a metal water passage to prevent further cracks. ford must be held accountable for this and forced to repair, replace or refund this defective major engine part.*ak |