Consumer Complaint Detail

TOYO / TOYO / 9999

CXF1 8VE2202

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004258633 Incident Date: Jan, 20 2004
Consumer's City: JACKSON Consumer's State: MS
Vehicle Transmission Type: AUTO Manufacturers Name: Toyo Tire Holdings of Americas, Inc.
Model Name: TOYO Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires:tread/belt
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTHBF30G920 Date added to File: May, 25 2021
Date Complaint Received: Feb, 08 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 16 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a new lexus,model es300 on july 17,2002. at 17,000 miles i had problems with the tires and was told the edges were cupped and many customers had reported the same problem. according to information received from the car dealer and tire dealers in our area, this has been an ongoing problem with the toyo proxes j33, p215/60 r 1694v series tire. the toyo cooperation will only cover 50% of replacement cost on a tire with 17,000 miles, 6/32 remaining tread. there should be a recall for these tires, they are unsafe tires and an added expense for the consumer. after a little research i have found four other customers who had the same problem with toyo tires, two whom had more miles than what i reported had there tires replaced with no additional charges. it is not right for the consumer to pay for manufacturer defect and workmanship.