Consumer Complaint Detail

MERCURY / GRAND MARQUIS / 1997

Components - Details
NHTSA Complaint Number: 004258728	Incident Date: Feb, 01 2004
Consumer's City: CROWN POINT	Consumer's State: IN
Vehicle Transmission Type: AUTO	Manufacturers Name: Ford Motor Company
Model Name: GRAND MARQUIS	Model Year: 1997
Vehicle Involved in a Crash: No	Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No	Persons Injured: 0
Vehicle's VIN#: 2MELM75W1VX	Date added to File: May, 25 2021
Date Complaint Received: Feb, 09 2004	Complaint Type: IVOQ
Incident Reported To Police: No	Purchase Date: Nov, 03 2000
Was Original Owner: No	Anti-lock Brakes: Yes
Number of Cylinders: 8	Date of Manufacturer: -
Was Vehicle Towed: -	Description of the Complaints: We have owned a 1997 grand marquis for approx 3 years. we have noticed a shudder and/or vibration in the transmission at various speeds, ranging from approx 27mph to 55 or 60 mph. it appears to diminish upon acceleration at each point, but returns later. the vehicle has less than 45k miles. it didn't have this problem when purchased. is this a recall safety issue or manufacturer's defect? will this lead to further, more problematic difficulties or does it smooth out after increased driving? can an additive completely eliminate the shudder without damaging anything else? thank you. *ak