Consumer Complaint Detail

CHEVROLET / VENTURE / 2002

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004258783 Incident Date: Feb, 06 2004
Consumer's City: NITRO Consumer's State: WV
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: VENTURE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:doors:latch
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1GNDX13E02D Date added to File: May, 25 2021
Date Complaint Received: Feb, 09 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 02 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Non-power driver's side sliding door will not securely lock when in opened position. if on an incline the door will come back on you. this happened to my 6 yr ear old daughter, knocking her to the ground and causing scrapes and abrassions. per our chevrolet dealership's service dept as well as per a gm rep this is due to design and the dealership cannot correct the problem. i was offered $1000 off a new gm vehicle or a free oil change as compensation. the vehicle has been in the shop 5 times for the same problem which cannot be corrected by design. problems began about 6 months after purchase. i used the last date the vehicle was in for service as the incident date.*ak