Consumer Complaint Detail
CHEVROLET / MONTE CARLO / 2000
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004258861 | Incident Date: Feb, 08 2004 |
| Consumer's City: WINTER HAVEN | Consumer's State: FL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: MONTE CARLO | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:column |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Feb, 10 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 31 1999 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I bought my 2000 chev monte carlo new in jan 2000. at approx 20000 miles i took it into the dealer because of 'rattling & clunking" noise in steering column. the dealer determined that it was the 'intermediate shaft" - it was fixed/replaced by the dealer at that time. at 37k miles - the same problem. again, the dealer replaced the intermediate shaft. now, at 77k miles - the same problem again. this time the dealer and gm will not pay for or cover the repair. while everyone admits that this is unusual - they say "it is out of warranty". i believe that a failure of this part is a significant safety issue and should be investigated. according to a source at the dealer - the failure of this part is a common complaint, however, replacing this unit 3 times is not a common occurence. your file odi id # 10037817 make reference to the same issue as mine. i greatly appreciate your looking at this. thanks. *ak |