| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004258957 | Incident Date: Feb, 08 2004 |
| Consumer's City: LAKE ARIEL | Consumer's State: PA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: VENTURE | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Latches/locks/linkages:doors:latch |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1GNDX06E7VD | Date added to File: May, 25 2021 |
| Date Complaint Received: Feb, 11 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 31 1997 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have a 1997 chevrolet venture van. there was a problem with my power sliding door working improperly and opening on its own. there was a recall of the door during that time and the door was "fixed" by the dealership. the door continued to malfunctioned several times after that and was taken back to the dealer several times for repair under the recall. unfortunately, with three small children and a full time job, i could not continue to take the van to the dealer to correct the problem. the door kept opening itself after being closed and then would blow the fuse and only operate manually. for fear of the safety of my children, i left the door operate manually and gave up on the power aspect of the door. the door is very difficult to open manually and requires a great deal of strength. now, two years later, i contacted gm on the matter and they sent me back to the dealership(sylvester chevrolet of peckville pa. ) and they "diagnosed" the problem as being unrelated to the recall. i do not believe this and feel that were the last ones to do any work on the door(recall) and it broke shortly after they"fixed"the recall. the dealer and gm are telling me that the repairs will cost $850 to fix. i feel any damage to the door was as a result of this recall and their inability to correct it. the dealer and gm have told me hey can offer me no help in this matter and if i want the door fixed, to pay for it. i know have to pay $350 for them just to put my van back together with no repairs and the door still not working. do i have any recourse in this matter?? thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr |
