Consumer Complaint Detail

PONTIAC / GRAND PRIX / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004259356 Incident Date: Feb, 01 2004
Consumer's City: INDIANAPOLIS Consumer's State: IN
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: GRAND PRIX Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Steering:rack and pinion
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G2WP1214VF Date added to File: May, 25 2021
Date Complaint Received: Feb, 01 2004 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The driver received a (nhtsa) recall notice (02-v-286-000) power steering wheel. the dealer's mechanic replaced the bearing not the rack and pinion. one month later the driver complained that the steering wheel was hard to turn and there was a knocking noise heard coming from underneath the vehicle. the consumer took the vehicle back to the dealer for inspection. the dealer's mechanic would not replace the part due to a warranty issue with the consumer (jim- service manager). *nm