Consumer Complaint Detail

DODGE / RAM / 2003

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004259428 Incident Date: Jan, 31 2004
Consumer's City: STAMFORD Consumer's State: CT
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM Model Year: 2003
Vehicle Involved in a Crash: Yes Component's Description: Seat belts:front:retractor
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1D7HU16D83J Date added to File: May, 25 2021
Date Complaint Received: Mar, 31 2004 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Jul, 03 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The consumer lost control of vehicle while driving on an icy road between 30 - 35 mph. when this occurred, the vehicle hit a pole head on. upon impact, none of the frontal air bags deployed, and the passenger side seat belt unbuckled. the passenger sustained serious head injuries when his head had come in contact with the windshield. *ak odi followed up with consumer and learned that the passenger side seat belt buckle did not release as earlier stated in the crash. the complaint was on the performace of the retractor. the passenger side seat belt retractor may not have locked up during the impact. the vehcile was totaled and taken away. the consumer could not inspect the retractor for odi during the follow up call. cw *jb