Consumer Complaint Detail
VOLKSWAGEN / NEW BEETLE / 2001
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004260542 | Incident Date: Feb, 15 2004 |
| Consumer's City: WADSWORTH | Consumer's State: IL |
| Vehicle Transmission Type: MAN | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: NEW BEETLE | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 3VWCD21CX1M | Date added to File: May, 25 2021 |
| Date Complaint Received: Feb, 16 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 08 2003 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: While driving my 2001 vw new beetle the car suddenly lost power and began to shake violently. i immediately slowed down but the car continued to idle very roughly. the esc and check engine lights illuminated. i pulled the car off the highway and turned off the engine. i was able to re-start the engine and drive the car home. i took the car to the dealer and was informed that the o2 sensor and the throttle body had failed and required replacement. the total cost was $1097.00 and was my responsibility even though the car is a 2001 model with just over 18000 miles on the odometer. a call to the volkswagen "customer advocate" center proved hopeless as they refused to pay for the repair. i was told that the 2001 vw beetle came with a 2 year 24000 mile warranty. the lack of warranty leads me to believe that vw knew these cars were of substandard quality from the date of manufacturer. *jb |