Consumer Complaint Detail

SUBARU / OUTBACK / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004260667 Incident Date: Feb, 14 2004
Consumer's City: STOUGHTON Consumer's State: WI
Vehicle Transmission Type: MAN Manufacturers Name: Subaru of America, Inc.
Model Name: OUTBACK Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4S3BH6751Y6 Date added to File: May, 25 2021
Date Complaint Received: Feb, 18 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 04 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2000 outback wagon, 5 spd, with 48,000 miles. i've been getting a "hot" coolant smell coming from under the hood (driver's side) for about the last 1,000 miles. when the coolant reservoir ran empty i knew there was a problem and took it in to the dealer's shop. sure enough, leaking head gasket on driver's side. when they did the repairs, the water pump was found to be leaking as well. the gasket and water pump were replaced free of charge, because the vehicle still falls under the 60k mile drivetrain warranty. my wife just bought a 2004 outback sport, with the same 5 spd 2.5 engine. i'm hoping subaru has fixed the head gasket problem in the new engines, because i've been recommending these vehicles to a lot of people and now i'm starting to wonder. i live in madison; more suburu's were sold here last year than any other city. i would think that the last thing suburu of america wants is a city full of disgruntled suburu owners, but that's whats bound to happen if soa doesn't look into these reported head-gasket, clutch, and automatic transmission problems.