Consumer Complaint Detail

GMC / YUKON / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004260703 Incident Date: Feb, 16 2004
Consumer's City: HAMILTON Consumer's State: MT
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: YUKON Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Visibility:windshield wiper/washer:motor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GKEK13RXWJ Date added to File: May, 25 2021
Date Complaint Received: Feb, 18 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving on the interstate during a wet snow-storm, in heavy traffic that contributed to the slush on our windshield, the windshield wipers quit working. it is only by the grace of god that i was able to cross lanes and reach the side of the road. i turned off my engine and waited for approx. 10 minutes for the wiper motor to cool down. my gmc mechanic told me that there has been a recall on this exact motor but that gmc has not included the 1998 year yukons included. this is the third time my wipers have stopped working - always during long-term driving and during heavy use of the wipers. i have written to gmc about the problem and requested their help. they were not interested in helping me nor were they concerned about the safety of myself, my family and other drivers on the road that are severely at risk with this problem.