Consumer Complaint Detail

NISSAN / XTERRA / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004260710 Incident Date: Feb, 05 2004
Consumer's City: VIENNA Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Nissan North America, Inc.
Model Name: XTERRA Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:fuel pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5N1ED28Y71C Date added to File: May, 25 2021
Date Complaint Received: Feb, 18 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 01 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2001 nissan xterra - i was just getting off a busy rt. 95 and my car just turned off - no power steering,etc. i was luckily able to coast to the side of the road without causing an accident where i had to leave it overnight. called two nissan dealerships the next day and they were unable to fit me in for two days, so i needed my xterra fixed so i took it to an independent auto shop. they said my fuel pump sending unit shorted out which in effect shorted out my fuel pump, both were replaced - $962 later.....i took it to the dealership and they were well aware of the problem (i showed them the nissan faulty part) and they referred me to nissan consumer affairs. i spoke with someone there and she investigated the problem and said they weren't in the position to reimburse me b/c the work wasn't done at the nissan dealership, she didn't know when there would be a recall....i would've had a greater chance of getting my money back if i took it to the dealership. regardless, in the end i paid $962 for a faulty nissan part which hasn't been recalled and has the potential to cause many fatal accidents - go figure!!