Consumer Complaint Detail

FORD / TAURUS / 1995

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004260804 Incident Date: Feb, 01 2004
Consumer's City: NEENAH Consumer's State: WI
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TAURUS Model Year: 1995
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FALP5244SA Date added to File: May, 25 2021
Date Complaint Received: Feb, 19 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 16 1995
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 1995 ford taurus with 3.8 liter engine has experienced head gaskets failures twice. the first time, ford motor company admitted that the design was faulty and replaced the engine. the second time occurred 28,000 miles later, on the new engine. now they refuse to accept responsibility for a design that is obviously defective. this is a very disappointing response from a major manufacturer. this explains why they are losing market share and customers. *ak