Consumer Complaint Detail

YAMAHA / ROAD STAR WARRIOR / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004260951 Incident Date: Jan, 08 2004
Consumer's City: SAN FRANCISCO Consumer's State: CA
Vehicle Transmission Type: MAN Manufacturers Name: Yamaha Motor Corporation, USA
Model Name: ROAD STAR WARRIOR Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:manual transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JYAVP14Y53A Date added to File: May, 25 2021
Date Complaint Received: Feb, 21 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 14 2003
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 2 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have bought my yamaha road star warrior on may 15 2003 and i found out that yamaha had a recall on transmission parts that are back ordered, i have my brand new bike parked because it is unsafe to drive for over 40 days. 20 calls were made to yamaha customer service they are very rude and say we will call you dealer to find out when the parts will arrive and they do not call. my brand bike is uselss and yamaha has no support and they do not care about fixing this problem and if they do the are giving us 90 days warranty so if any things go bad afterwards they are not liable. i'm very disappointed with their customer service and i have filed a lawsuit with a local law firm. under california lemon law i'm entitled to have yamaha purchase back my bike. i do not wanted it .is sitting here and i'm just paying for garage, insurance ...etc and i can not even ride it to work, i have to take a cab or ride the bus, this stupid and very inconvenient. what makes the matter worse that the recall been out for months and yamaha did not take any action to notify us for our safety. they did not even share it with dealers so they can push more sales and more profitability versus safety. i have yamaha and i have been cheated and i will not let them take my money like that. this is an absolute rip off. please advise. *jb