Consumer Complaint Detail

CHEVROLET / SSR / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004260977 Incident Date: Dec, 31 2003
Consumer's City: CORONA Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SSR Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Structure:body:hood:hinge and attachments
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GCES14P13B Date added to File: May, 25 2021
Date Complaint Received: Feb, 22 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 30 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Hood prop for the 2003 chevrolet ssr is far too weak and poorly designed. the hood is much heavier than this prop (with its curved shape to fit under the hood) is able to take. this heavy hood should have pneumatic struts, not this flimsy, curved piece of steel. on the web site www.ssrfanatic.com, many of the owners describe the close calls that they have had with the prop bending and the hood falling, narrowly missing a serious accident. i personally am very careful, since i know the dangers involved, but it's just a matter a time until someone else gets hurt, and it won't be a minor injury. the fix to add struts is so easy, since it appears that gm had originally considered installing struts. (the location for the installation is clear. it is a simple bolt up modification.) an anonymous posting on www.ssrfanatic.com from a factory engineer indicated that gm was contemplating adding struts to next year's models, but was hesitant to do so because it implies that the present prop installation is defective. thank you for listening!*ak