Consumer Complaint Detail

CHEVROLET / EXPRESS / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004260986 Incident Date: Dec, 31 2003
Consumer's City: LINCOLN PARK Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: EXPRESS Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GBFG15R8Y1 Date added to File: May, 25 2021
Date Complaint Received: Feb, 22 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 22 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Transmission started to slip when changing gears. the transmission only had 39000 miles on it. i took the van into taylor chev. and was told that they needed me to authorize $1000 in labor costs for diagnostics. i contacted gmc to explain that i felt that they should pickup a all or a portion of the cost. gmc told me that they don't show any records that routine maintenance had been preformed because it was done by an outside source and "that doesn't count". i picked up my van and took it to a transmission shop where i was informed that this is a common problem with the 4l60e transmission. the bearing is not hardened properly and is designed to last for about 40000 miles. the total cost out of my pocket for shabby workmanship on gmc's part was $1678.00, which is about $1500.00 less that the dealer told me it was going to cost. i would like to see something done about this.*ak