Consumer Complaint Detail

CHEVROLET / LUMINA / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004261277 Incident Date: Feb, 24 2004
Consumer's City: SUWANEE Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: LUMINA Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Steering:rack and pinion
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2G1WL52M8W9 Date added to File: May, 25 2021
Date Complaint Received: Feb, 24 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 07 1998
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 1998 chevrolet lumina, which i purchased new in 1998. i had noticed a sporadic steering wheel kick-back at low speeds when turning left in this vehicle. i told a friend about my situation (he too owns same year,make,model) and he explained he received a recall letter from chevrolet and had this problem corrected on his vehicle. i called my local chevolet dealer and the service advised scheduled me an appointment to repair, but then called me back and cancelled appointment and explained to me that my vin number was not included in the recall. i called chevrolet assistance and they advised me to pay for repairs out of my pocket because my car was out of warranty. i feel this is unacceptable and discriminatory. obviously chevrolet is trying to reduce their costs by denying my claim for this campaign. i have seen quite a few other chevrolet owners with the same complaint. when is the nhtsa going to step in show the imbeciles at chevrolet that this steering problem has a broader scope than they are willing to admit too.*ak